Our Customer Feedback

Here is a selection of online reviews, unsolicited customer feedback and thank you letters that we have have received from our students and customers.

  • Our Facebook Reviews

    Dream Divers Ltd
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    Martin Chadwick
    Martin Chadwick
    At Capernwray today for Alex's dry suit diving training. As he's 14 we wanted to know he would be looked after, but needn't have worried. Well organized by the staff who all made us welcome & gave Alex lots of good advice. Thanks to Tony & Alison for taking care of him. He'll be back!
    Carl Peach
    Carl Peach
    A massive thank-you to Alison and the Dream Divers team for helping both myself and my son Connor Peach to achieve our Padi Open Water and Dry Suit Speciality qualifications. Can I just say that all of the staff are the nicest, most welcoming, down to earth and patient people that both myself and Connor have ever had the pleasure to spend a weekend with. The focus on safety, and how to do things 'right', the professional teaching and the willingness of all to share experiences and knowledge is outstanding. Would definitely recommend !! Also a massive thank-you to Lesley, who very kindly let me use her spare mask after mine gave up the ghost !! X
    Michelle Peach
    Michelle Peach
    Alison and the Dream Divers Team has just finished teaching my husband Carl Peach and son Connor Peach for their Padi Open Water and Dry Suit qualifications. Their expertise is second to none and the way they interact with people to help them achieve is amazing. We cannot recomend them enough. X
    Angela Lamb
    Angela Lamb
    Thank you for everything you did to help me through the padi course xx
    Simon Bonser
    Simon Bonser
    Like to say a big thank you to alison john and all the staff at open water this weekend would recommed them to anyone and everyone big thank you again was a good laugh.
    Nikoletta Bilik
    Nikoletta Bilik
    I have completed my advanced open water course in this weekend. It was fun and a great learning experience. A massive thanks for the whole team for all your support. See you soon.
    Shaun Blakley
    Shaun Blakley
    Have been a member of Dream Divers for years now. John, Alison & the rest of the team have a great attitude to teaching both young & old budding divers how much fun diving both in the UK & abroad can be, whilst maintaining a high level of safety. Highly recommended..
    Ben Newey
    Ben Newey
    Went to purchase a air bottle yesterday for filling my air rifle and the customer service was second to none couldent have been any better 5* service
    Carly Szymczyk
    Carly Szymczyk
    Friendly and supportive staff and instructors. This really is the friendliest Dive club!
    Mark Sherrod
    Mark Sherrod
    Best club in South Yorkshire and for miles around. I did my divemaster course which is a very enjoyable course and made fun by the very friendly and professional staff. I have done other courses too. I have also been on club trips which are well organised and value for money, trip include places like Plymouth, Cornwall, ST Abbs and Egypt which are organised annually. Diving is also organised by club members these include day, weekend and even weekday trips. Don't take it from me come and see for yourself and if you ever wondered what scuba diving is like and want to see the underwater world then comer and have a try dive at the best, friendliest and professional club for miles around 😉 😉
    Simon Fairbairn
    Simon Fairbairn
    A fantastic asset to the diving community. Professional staff that are passionate about giving the best training and experience possible. My daughter went from seal team to open water with their dedicated team and she loved it. I'm also looking forward to doing my advanced next month with them. They do also run a great, friendly and active dive club. Check these out, recommended.👌
    Carla Smith
    Carla Smith
    Brilliant dive school with amazing patient staff nothing is too much trouble for them I would highly recommend them �
    Kathryn Stuart
    Kathryn Stuart
    Jon, Alison and the team have taught Elizabeth diving for about 6 years now, she’s absolutely loves diving and always speaks highly of them all -complete professionals who really care about who they teach and what they do. She just can’t wait til Jan when she’s 15 so she can do more!
    Chandrika Grashion
    Chandrika Grashion
    We are doing our Open Water Course and are loving it. The whole team is really friendly and extremely knowledgeable. Can’t recommend highly enough xx
    Debbie Vickers
    Debbie Vickers
    My son is loving it learning how to dive the staff are very nice and very professional on what they do if anyone wants to learn I would definitely recommend this fantastic team ��
    Gary Bowland
    Gary Bowland
    Alison and John and the rest of the team are exelent passed my op water with them. I carnt rate them enough for all my diving adventures
    Jonathan Carr
    Jonathan Carr
    Did my research, decided to give Dream Divers a go, and didn't regret it for a minute. Staff have a perfect balance of being friendly and remaining professional throughout. The open water course is bloody hard work, but if you are thinking of giving it a go I I'd definitely recommend Dream Divers.
    Eric Nicholson
    Eric Nicholson
    Patience, tick Confidence boosting, tick Made the whole Experience a joy, tick Would recommend these people to anybody Eric
    Mark Carlisle
    Mark Carlisle
    I walked into Dream Divers in July last year having done my first couple of dives in Portugal. I'd got the basic PADI Scuba qualification out there but felt like a complete novice. Since then with the help of Dream Divers I've got Open Water, Dry Suit, PPB and hopefully will be getting Advanced OW in April. I've totally fallen in love with the sport, thanks to their enthusiasm, encouragement and knowledge. As well as getting great instruction I've made loads of new friends, and can always count on one of the team for advice and help, whether its on diving, locations or buying / setting up new kit. I've joined the Dream Divers Club as well, and looking forward to several trips so far this year, especially Fuerteventura. I really couldn't recommend them highly enough especially if, like me, you love the idea of diving but find it slightly scary to begin with. You'll be in the totally safe, confident hands of a great bunch of people who love sharing their passion for the sport!
    Rebecca Tranmer
    Rebecca Tranmer
    My son did the bubblemakers class on Saturday and absolutely loved it!! The team were great, informative and reassuring and brilliant with my son in the water. We even had the drama of his wobbly teeth coming out and the took it all in their stride. Awesome experience, he can't wait to do the seal missions. Brilliant experience and a great team!
    Sean Millar
    Sean Millar
    I was lucky enough to begin my diving life through dream divers from open water to divemaster. I was taught the right way not the quick way and if you were not safe or ready for the next stage tough love! Having dived around the world now with the Training i have received you quickly realize how important it is, so many times in difficult positions when a divemaster has no idea what to do with his group and you have to cope alone with your buddy . The club side is also fun and where you learn so much from people who love to share. Socially it's a great bunch who I miss living abroad now!
    Neil Stratford
    Neil Stratford
    when I walked into the dive centre at the beginning of september I didnt know what to expect, What I got was a friendly and confident environment. The staff are very friendly there is no time to feel unsure with yourself as they target to make you feel confident in the water. It doesnt seem like owers and the staff it looks and feels like one big family which anyone would be greatful to be a part of. Thanks dream divers for getting me through the open water course and looking forward to the future on every course i can get on. Wouldnt go to any other drive centre
    Jessica Page
    Jessica Page
    Dream Divers are extremely professional and make you feel very comfortable in the water! I completed my Open Water with these guys and I felt very much part of the family and they are all so welcoming!
    Tariq Afsar
    Tariq Afsar
    Very welcoming and made me feel comfortable and confident. Got me through my open water. Top team��
    Rachel Crosby
    Rachel Crosby
    When I first walked in to this dive centre to book my open water course I never expected by the end of it I would walk away with new friends too. Such a lovely bunch of people, helpful, knowledgable, reassuring and passionate about the ocean and sharing it all with new people. So far (but not the last) I've done open water and two speciality courses with the dream team. I could not recommend them enough definitely the place to go if you would like to give diving a go. You will not find a better dive centre.
  • Letters and emails


      The Dream Divers Team
      Date Published: 08/12/2013
      To all of u at Dream Divers! Thank u for an amazing weekend! Kris u r brill teacher! I'd like to thank the whole crew! All of you were absolutely brilliant! Very encouraging, warm and helpful and lovely bunch to be around had such a laugh! Alison and John ur crew do u proud! Can't thank u enough! Wish I'd found ur company in plymouth am sad that moving so far away from you just as I've found a lovely dive family! But hope will get to dive with u all when u come down to plymouth! My sofa and floor is open to u all!
      5 / 5 stars
    • Elicia has thoroughly enjoyed the entire experience

      I am writing to thank you for the time and effort you have invested helping my
      granddaughter Elicia through her OpenWater course work. I appreciate the daunting
      challenges facing a 10 year old, for her to comprehend the 0‘level standard; physics,
      arithmetic, meteorology, geography and biology elements of the course.
      The fact that she achieved such a high score and passed her qualifying exam in a
      relatively short space of time is testament to your commitment and skill working with this
      age group.
      Elicia has thoroughly enjoyed the entire experience and is eagerly looking forward to the
      next challenge.
      Yours Sincerely
      Anne E Oliver (Mrs)
      Training and Development Manager
      YSL Parfumes (L’Oreal)

    • Open Water Course Thank you Email

      Email: Mick Smith <*************@aol.com>

      Telephone: 07*************

      Subject: open water course Just a few lines to thank the team at dream divers for making my pool training enjoyable but especially to ley voltaire who was my instructor through out a very dedicated diver , a big thanks again i would also like to mention and thank sue ley misses and shore cover over what was a very cold weekend at blue lagoon and stoney cove also, thanks to tom cherry who buddied for me once again thanks to all , I have and will continue to recommend dream divers to anyone wanting to learn to dive.


    • Advanced Open Water Course Feedback October 2010

      From: newett neil <***********.co.uk>
      Date: 9 October 2010 08:01:19 GMT+01:00
      To: Alison Smallwood <***************.net>
      Subject: Re: Well done u
      Yo Alison
      thanks so much……… had a bit of a moment on the wreck dive, still not sure why!!?
      Last dive with John as buddy was amazing, I was sooooo relaxed and I actually spent time
      looking around instead of finning like a mad man!! John really inspires confidence, dont
      tell him though, his head is big enough!!! lol.
      All in all it was a great day, made new mates too what with the Clarke bros (Abbott and Costello),
      Mark Abbott (Nobby) and the delightful Denise, who rang me to check I had got home safe, aaah
      bless!! Great folk.
      Alan and Lesley are just soooo nice and very supportive, I really appreciated them being around,
      and I hope to accompany them on many a social dive.
      As for Ley (“let me take mi glasses off there’s a camera pointing at me”) lol…… …………
      what can I say, soooo knowledgable, supportive, and helpful – good man.
      So Alison, looks like I made the right decision when I joined the Dream Divers Club, and I look
      forward to many more exciting and enjoyable days and holidays with you all.
      See you there —

    • Just had to write and say a big thank you to you all

      From: DENISE LYON <denise***@*************.com>

      Date: Sun, 10 Oct 2010 16:03:33 +0100 (BST)

      To: <*****@dreamdiversltd.co.uk>

      Subject: Advanced open water XX

      Dear Dream Divers

      Just had to write and say a big thank you to you all

      Thanks to your support,time and effort

      I have gone from being a very nervous 6m shelf diver to a confident

      and more )competent Advanced Open Water Diver.

      With such knowledgeable , patient and friendly staff i couldn’t have

      asked for better instruction, and guidance.

      A big thank you in particular to John Smallwood and Ley Voltaire who

      have both guided me out of my previous “not so good” dive experiences .

      their expertise in my view is second to none

      Not only do I know more about what kit I have and need but I now know

      more about myself as a diver.

      No question is too basic, No matter how many times it is asked!!!

      Friday 8Th October 2010 at Stoney Cove is a day I will never forget.

      I can only say that I will now go from strength to strength.

      You want to dive ….Get yourself down to Dream Divers, friendly,

      welcoming and supportive

      It just leaves me to say………..What next ..bring it on….

      Thank you so much

      Denise Lyon



  • Our Google Reviews

    Andy Driver
    Andy Driver
    17:01 17 Oct 17
    Had a great experience with the dream divers. Over a period of two years, myself and my two teenage daughters have completed our open water referral, dry suit course and recently our advanced open water. All the instructors have been friendly, knowledgeable and dedicated. Safety obviously comes first, but fun a close second. Special mention to John who has gone over and above what could be expected in terms of customer care and to Alison who is always very efficient in the shop and on the phone. If you are thinking of learning to dive, can’t recommend them highly enough. 5 star review!!
    Reece Snow
    Reece Snow
    13:16 23 Aug 17
    Fantastic Experience! Did my Open Water course + Dry Suit Course and loved every minute of it! All Staff are exceptional and soo friendly. Joanna, Rebecca, Mark & Tony were brilliant. Great experience from start to finish and would recommend doing it to everyone. Thank you to everyone there at Dream Divers.
    stephen kellock
    stephen kellock
    10:22 24 Aug 17
    what a fantastic experience did my open water +dry suit course the instructors were great very helpful and friendly made you feel very welcome. would recommend Dream Divers to anyone who wants to experience the underwater world
    Ed Proudfoot
    Ed Proudfoot
    08:57 17 Jul 17
    Highly recommended, Alison instructed me through my Padi Open Water with support from the whole team at Dream Divers. Great bunch to learn with, the whole experience was excellent from starting out as a complete novice to becoming Padi Open water certified. Looking forward to more courses in the future.
    Mark Plunkett
    Mark Plunkett
    10:20 14 Oct 16
    If you looking for a professional and friendly in Yorkshire I would most definitely recommend Dream Divers. As many people first want to try diving out of curiosity as I did and something to do whilst on holiday,I came home and did my Open Water with these guys. They answered any questions I had and more,safety is paramount and this company ensures that all procedures are followed (not always like abroad). They offer try dives for in the safety of a large swimming pool and is a great way to get kitted out and get under water to try this amazing sport,I have bought many try dives as gifts for family and friends for them all to give it a try. If you've ever had the curiosity yourself give them a call you won't be disappointed. Many thanks to the Dream Divers team for my training and on going support.
    See All Reviews